Most orders are processed within 2-4 working days of ordering.

An email confirmation with your tracking number will be sent to the email address once the order has been dispatched.

Orders are sent from our nearest warehouse based on
your location.

These are estimated times based on current shipping times*

United Kingdom and Europe:
10 – 15 working days

United States and Canada:
10 – 15 working days

Australia and New Zealand:
10 – 15 working days

Rest of World: 10 – 25 working days

*Times may vary due to busy shipping periods or nation holidays and covid-19

Orders are generally dispatched within 2-4 working days, sometimes sooner.

You will receive a dispatched email when your order has been dispatched, please check your SPAM/Junk box just in case it slips in there.

If you cannot find your dispatch email or think you may have deleted it, contact us on contact@anidrom.com and we can give you real time information on whether your order has been dispatched or not.

Firstly we apologise if this has happened.

To help us fix it, please take photos and send them to us on contact@anidrom.com, once received our team will take care of
it.

We must be notified within 48 hours of package arrival and also not responsible for any packaging damage since it's the couriers job to handle with care.

This is out of our control

When you order multiple items at a time they might be shipped separately as products are shipped from different warehouses that we own.

You may receive one item before the next.

So don't panic if you don't receive all of your items at once... they will get to you!

We always try our best to cancel your order, however if your order has already been shipped or processed then we cannot cancel your order.

If you would like to change your order E.G the style, size or a shipping address then please do contact us ASAP.

We will try our best to accommodate any changes providing your order hasn't already been shipped.

If your order has been shipped then we will not be able to change the order but we always welcome a return if you would like to.

We have a 30 Day Money Back Guarantee.

If 30 days have passed since your purchase, unfortunately we can’t offer you a refund or exchange.

In order to get a refund, items must be in the condition you received it in with the box, packaging and all accessories included.

We currently ship solely to the UK.

Yes of course!

We’re confident you’ll love your purchase — but if you’re not completely satisfied, just reach out within 30 days and we’ll make it right.

Simply email us and we'll be happy to assist your return.